Privacy Policy

Blessync is a managed AI-operations service operated by Rohit Jathniel Vasandani, based in Bali & Jakarta, Indonesia. This policy explains what information we collect through blessync.co and through the WhatsApp-based assistants we build and run for our clients, and how we use it. If you have questions about this policy, contact us at rohit@blessync.co.

When you visit blessync.co, we may collect standard website analytics through Google Analytics 4 (GA4), including pages visited, general location (country-level), device type, and referral source. If you interact with our advertising, Meta Pixel may record that interaction to help us measure campaign performance.

If you contact us — by email or through a form that opens a prefilled email — we collect the information you choose to provide, such as your name, email address, business name, and the contents of your message.

We use a cookie consent banner that lets you accept or decline non-essential cookies. GA4 and Meta Pixel are only loaded after you accept. If you decline, we do not load these trackers, and the site continues to function normally. Your consent choice is stored in your browser so we don't ask again on future visits, and you can clear your browser storage at any time to reset it.

We also use a small, essential cookie to remember which currency to display in our pricing (based on your country), which is not an advertising or analytics cookie and is not affected by your consent choice.

For our clients, Blessync builds and operates an AI assistant that communicates with their customers over WhatsApp, using the official WhatsApp Business Platform (operated by Meta). In the course of running this service, we process message content, phone numbers, and conversation history belonging to our clients' customers, strictly on our clients' behalf and for the purpose of answering inquiries, managing bookings, and improving the assistant's accuracy.

In this relationship, our client is the data controller for their end customers' conversations, and Blessync acts as a data processor, handling that data only as instructed by the client and only for delivering the managed assistant service. We do not use client conversation data to train models for other clients, and we do not sell this data to any third party.

We rely on the following third parties to operate our website and services: Google (Google Analytics 4, for website analytics), Meta (Meta Pixel, for advertising measurement, and the WhatsApp Business Platform / Meta Business Platform, for delivering the assistant service). Each of these providers processes data under their own privacy terms in addition to this policy.

We retain contact inquiries for as long as reasonably necessary to respond to them and maintain a record of our business relationship, and we retain client-related WhatsApp conversation data for as long as the managed service is active plus a reasonable period afterward for continuity and support, unless a shorter period is agreed with the client.

Depending on your location, you may have rights to access, correct, or request deletion of personal data we hold about you. To exercise any of these rights, or to ask a question about how your data is handled, email us at rohit@blessync.co and we will respond as soon as reasonably possible.

We may update this policy from time to time as our service or the tools we use change. The "last updated" date above reflects the most recent revision. Continued use of the site or our services after an update constitutes acceptance of the revised policy.

For any privacy-related question or request, contact Rohit Jathniel Vasandani at rohit@blessync.co.